Registrations

I must provide official identification. Which documents are accepted? Accepted documents: double-sided national identity card (CNI), passport, valid residence permit.
If you don't have either of these two documents, a driving license in the format recognized by the European Union.

I need to provide proof of school/university/extra-curricular/civil liability insurance. What is civil liability or school-university insurance? Where can I get a certificate of liability insurance?

Civil liability is an insurance policy that obliges all persons to repair damage caused to others through fault, carelessness or negligence, or by objects owned, rented or borrowed.
All students must be covered by civil liability insurance as part of their studies (see the University of Montpellier internal regulations). the internal regulations of the University of Montpellier).
Where can I obtain a civil liability certificate?
From your insurer, your mutual insurance company or when you open a bank account in France.
The certificate must bear the words "responsabilité civile" ("civil liability").

• Make sure you don't over-insure: before taking out any insurance, check that your comprehensive home or rental insurance (or those of your parents) do not already cover your private life or school/extra-curricular activities.
• The certificate must be valid on the date of registration and include your full name.
• A professional liability policy does not correspond to the request made for an administrative registration.
• Similarly, a membership form or a payment slip do not constitute proof of insurance: these 2 documents are not acceptable.
• The certificate must bear the words "civil liability".

I need to provide a transcript of my baccalaureate grades. Where can I find it?
You can download your transcript by logging into your Cyclades account (Menu -> My Documents).

I need to provide a notification from Parcoursup. Where can I find it?
You can download your Parcoursup notification by accessing your file on Parcoursup (My dashboard -> Admission -> Attestation).

I need to provide a summary of my online registration. Where can I find it?
To obtain a summary of your registration, you can download it from your computer account (ENT). Click on the "Recap. Registration". You can also click here.

I need to provide a passport photo. Which format is accepted?

The photo will appear on the student card. It must have a neutral background with no border, and be in "passport photo" format.
For online photo submission to the Pjweb application, only JPG and JPEG formats are accepted.
Please note: pdf format is NOT accepted.

If you are unable to use the pdf form to submit your supporting documents, you can use the word format and insert your digitized signature (the image of your signature) or print it out, complete it and scan it to submit it online via the PJWeb application.

I have to provide the Journée Défense et Citoyenneté (JDC/JAPD). What do I do if I've lost my certificate of participation?

French students under the age of 25 must provide proof of their national service obligations in order to be authorized to register for examinations and competitions subject to public control.

Only one copy of the certificate is issued. However, before your 25th birthday, you can request (by post or e-mail) a status certificate from your local national service center (the one in the department where you took your census) or the one near your place of residence, along with a copy of your national identity card.

I need to provide a CVEC certificate. Where can I find it?

Before registering at university, you need to log on to the cvec.etudiant.gouv.fr website to find out what you need to do.

Depending on your situation, you will be asked for your CVEC number and/or certificate when you register.

The CVEC procedure must be carried out for the academic year of enrolment, i.e. 2023-2024.

Applications for scholarships, and for student accommodation if required, are managed by the Montpellier CROUS after submission of a Dossier Social Etudiant (Student Social File). When you register, you'll be asked to show your scholarship notification, which includes details of your level and exempts you from tuition fees.

I didn't receive my CROUS notification when I registered. What should I do?
You will be enrolled at the full rate and as soon as you receive your notification, you will be able to request a refund of your registration fees.
If you request payment in three instalments, the refund will not be made until at least two weeks after the last instalment, which must be within two or three months of your enrolment.
If you have declared yourself a scholarship holder when you enrol/register online, but you have not yet received notification from CROUS, you will be asked to pay your registration fees in full.

How do I get my tuition fees refunded if I am recognized as a scholarship holder after I have enrolled?
Refunds are made by bank transfer. You must present the following to the Registrar's Office: your student card, a copy of both sides of the CROUS notification indicating your level, and a bank account details (preferably in your name). If the reimbursement is to be made to a third party's bank account, you must enclose a third-party reimbursement authorization with the RIB.

Registration fees are set by ministerial decree. They include the right to the diploma and the right of access to the University Library.
Details of the fees paid at the time of registration appear on the Scol'Pass fee receipt or on your registration summary, which can be downloaded online from your computer account (ENT ) ("Récap Inscription" sticker).

What methods of payment are available?
For online registration, payment can be made by credit card (Visa or Mastercard).
For on-site registration, payment can be made by Visa or MasterCard, or by cheque made payable to the University of Montpellier's Accounting Officer.
For payment by bank transfer: please ask your Faculty (UFR)/School/Institute of registration for details.
Registration will not be processed until payment has been received. Cash payments are not accepted by the registration department.

Is it possible to defer the cashing of my cheque payment?
No. Registration accounts are processed daily in accordance with current regulations. If you think you are having payment difficulties, please do not hesitate to inform the person in charge of registrations.

I don't have any means of payment. Can someone else pay my tuition fees for me?
Yes. However, please check the creditworthiness of this third party to ensure that you do not end up in arrears with the university.

Is it possible to pay in instalments?
Yes, for registration for a national diploma. Payment in three instalments is possible for amounts over €100. The first instalment must be paid by credit card when you register online or when you finalize your registration. At the same time, direct debit authorizations will be issued for the other two instalments. This method of payment is not possible if the credit card expires before the last scheduled direct debit.
Before paying in 3 instalments, please ensure that your credit card is valid for all 3 instalments.

I can't pay online. What should I do?
Contact your Faculty (UFR)/School/Institute's enrolment office, and they may be able to help. For online payment, only Visa and Mastercard are accepted.

When I registered online, I declared myself as a CROUS scholarship holder, but the amount claimed does not correspond to my situation. How can I rectify this?
Return to the "ANNUAL DATA" page of the registration application you used.
For the question: "What is the nature of your scholarship? Indicate: "Bourse de l'enseignement supérieur" and to the question: "Quelle est la nature de vos aides financières? Indicate: "Scholarship based on social criteria".
If, despite everything, your problem persists and you think you're a scholarship holder, contact the enrolment department of your Faculty (UFR)/School/Institute or the CROUS.

My payment has been rejected by the bank. What should I do?
Contact your registration department as soon as possible. Until the accounting situation has been regularized, you will not be able to obtain transcripts, certificates of achievement or diplomas.

I'm registering online, but I don't want to pay by credit card. What should I do?
When you register online, payment is mandatory. You can choose to pay in one or 3 instalments.
If you are unable to pay online, you will need to submit a registration form. Contact the registration department of the Faculty (UFR)/School/Institute concerned to find out how to register.

I registered online, but my payment was refused. What are the consequences?
Please note that payment is mandatory for online registration. If payment is refused, please contact the Faculty (UFR)/School/Institute registration department to proceed with your registration.

What's the difference between these 3 numbers?
The Base-Elèves Académique, or BEA, is a number assigned to every Sixième student in France, enabling individual identification in secondary education. The Identifiant National Etudiant, or INE, is assigned to every student enrolled in the final year of secondary school in France since 1995, or already enrolled in a French public higher education establishment.

Since 2018, the INE number has consisted of eleven characters, of which only the last 2 are letters.

The INE number assigned prior to 2018 consists of eleven characters, combining numbers and 1 to 5 letters.

The INE number differs from the social security number, also known as the INSEE number, in format (15 digits) and usage.

The INE is generally shown on the baccalauréat transcript (final or early tests). It also appears on school certificates issued by high schools and universities.

The student number (in addition to your name) serves as a personal identifier, particularly in cases of homonymy. The student number assigned by the University of Montpellier cannot be used at any other university, unlike the n°INE, which is recognized nationally.

I can't find my INE (Identifiant National Etudiant) number?
The INE number is mandatory for your administrative registration.
If you have applied for a French baccalaureate or been enrolled in French higher education: you can find it on your baccalaureate transcript or on your higher education transcript.
If you are a foreign student who has already studied in French higher education: you can find your INE number on your student card, school certificate or transcript.

I don't have an INE, what should I do?
The university will issue you with an INE when you first register. It will then be valid at all French universities.

I forgot to enter my INE when I registered online and I've been given a new one. What should I do?
You must report the anomaly to the Registration Department immediately.

I don't know my address at the start of the school year? What do I need to know when I register?
We recommend that you give a fixed family address for the fall. Don't forget to specify "Chez M/Mme..." if your name is not on the letterbox. You can then notify the Enrolment Department of your change of address at any time. This address is particularly important, as it will be used to contact you by post if necessary.

I'm going to change my address during the academic year. Do I need to report this?
Yes, you need to report this as soon as possible to your Registrar. Your address is particularly important, as it will be used to contact you by post if necessary.

Requests for study and/or examination accommodations in 2023-2024

1. On the registration form, complete the "declare a disability" section.
2. First registration at the UM: complete the online form.
   Re-registration at the UM: go to your ENT, "Handy" tab, to make your request.
3. Book an appointment with the SCMPPS and Handiversité departments.

Please note: All requests for examination and/or study accommodations must be made each academic year, before November 30 of the current year.

Further information: https: //www.umontpellier.fr/campus/handicap/

I would like to apply for top-level sportsperson status. What do I have to do?
To be eligible for top-level sportsperson status, you must :

• or be registered on the ministerial lists
• either be in the Pôle France or have an agreement with a training center
• meet the criteria set by the University of Montpellier; or

To find out about the criteria and obtain SHN student status, you need to apply online via the Université de Montpellier website.
For more information on the steps to take, go to the Sport (SUAPS) page on the University website: https: //www.umontpellier.fr/campus/sport.

Can I register by proxy?
Current regulations do not allow registration by a third party. If you are unable to attend, please contact the registration department.

Can I register by correspondence?
Only if this option is available for the course you are registering for. Please contact the Faculty (UFR)/School/Institute concerned for further information.

I'm waiting to sign a professionalization or apprenticeship contract. Can I still register?
Please refer to the instructions issued by the registration department.

I have dual nationality, including French. Which one should I register under?
French nationality is mandatory.

I've interrupted my studies for more than two years. What should I do?
You must apply to the University's Continuing Education Department for authorization to resume your studies, to find out whether you are covered by the initial training program or the continuing education program, which may be financed.

I've registered at the University of Montpellier while waiting to hear from another educational establishment. What should I do if I change my mind about continuing my studies?
You should contact the Registrar's Office as soon as possible to request a cancellation and reimbursement of tuition fees. This is automatic if you submit a written request before September 1. However, refunds for cancellations requested on or after September 2 must be examined by a committee. Refunds may be refused in the absence of documentary evidence.

I was registered at another French university and I'd like to request a transfer. How do I go about it?
Ask your school for more information, as the transfer procedure must follow a specific procedure. Transfers require the agreement of both school heads.

What happens if I don't register on time?
Registrations are carried out according to a precise and widely communicated timetable.
All late registrations are systematically subject to a late registration authorization, which may be refused in the absence of convincing proof.

I was registered at another French university and I'd like to request a transfer. How do I go about it?
Ask your school for more information, as the transfer procedure must follow a specific procedure. Transfers require the agreement of both school heads.

The card gives access to the University's premises. It must be presented to the university authorities or agents designated by them whenever requested. Refusal to present the card may result in disciplinary proceedings. Lending, exchanging, falsifying or attempting to falsify a card is prohibited and may result in disciplinary action.

When and where can I obtain my student card?
When you complete your first administrative enrolment at the University of Montpellier, at the Enrolment Center or the Registrar's Office. Details will be provided by the department concerned. When you re-register, the card is updated with a sticker indicating the new academic year.

I've lost my card, it's been stolen or it's been damaged (bent, broken...). What should I do?
You can request its renewal (for a fee) on CMSWEB from your ENT ("Student card" label). However, if your card is faulty (inactive, mute, etc.), you must go to your Registrar's Office: it may be a manufacturing defect. The card will be renewed free of charge.

The Scol'Pass is an A4 document containing three school certificates and a receipt for your tuition fees. The Scol'Pass is issued on completion of your enrolment, on request from your school.

Scol'Pass is not the only way to obtain a school certificate. If you are regularly enrolled, you can access it via your computer account (ENT), ("My file" tab - "Enrolments" section).

How do I get my school-leaving certificate?
If you have registered online: once you have submitted your supporting documents via the "PJ web" application and they have been validated by the relevant Faculty (UFR)/School/Institute registration department, you can download your school-leaving certificate from your ENT ("My file" tab - "Registration" section).
If you have registered directly with the registration department: you will receive your school-leaving certificate at the end of your registration or it will be available online shortly.

You have registered online: once you have submitted your supporting documents via the "PJ web" application and they have been validated by the registration department of the Faculty (UFR)/School/Institute concerned, you will be able to download your schooling certificate from your ENT ("My file" thumbnail - "Registration" section).
You have registered directly with the registration department: you will receive your certificate at the end of your registration or it will be available online shortly.

Summary of your registration
To obtain a summary of your registration, you can download it from your computer account (ENT). Click on the "Recap. Registration".

How do I activate my UM computer account (ENT)?
Once you have registered, you will receive a personal link that can be clicked on to the personal e-mail address you entered during registration.
This link is valid for a limited time, so we advise you not to wait to validate it.

I haven't received the activation e-mail for my computer account, or the link I received is out of date. What should I do?
Click on "Connection problem" on the first page of the ENT and follow the instructions.

I can't connect to my computer account. What should I do?
Click on "Connection problem" on the first page of the ENT and follow the instructions.

Where can I find my UM computer account (ENT)?
You can access your ENT account on the UM website, left-hand column "Accès direct", tab "Plateforme", ENT.